When it comes to online faxing solutions, most people don’t need anything more than a decent, affordable service through which they can seamlessly handle incoming and outbound faxes. And MetroFax, one of the many j2 Global products, is the epitome of such a solution, which is what has made it one of the top choices in the market for many years. But what happens when customers need more than just the basics? Can it stand a chance against RingCentral Fax, the juggernaut that not only provides everything that j2’s service does, but also brings countless extras and good-quality faxes to the table?
|Free Trial||Free Trial||Free Trial|
|Microsoft Outlook Integration||Contact list|
|Fax Machine Support|
|Desktop Software||MetroFax Messenger|
|Fax Numbers and Additional Fees|
|Setup Fee||($30 true 800/vanity numbers)|
|Cancellation Fee||($40 if ported out)|
|Setup, Activation Fee||Free||Free|
|Money Back Guarantee||n/a||30 days (yearly subscriptions only)|
|Available Payment Methods|
|Headquarters||Washington, U.S.||California, U.S.|
Even though it’s not as often marketed as its sister product eFax, MetroFax is the prime example of how to do a basic online fax service right. Not only does it provide all the features that are nowadays expected of online faxing – such as automated email forwarding or the option to send faxes from within an email client – but it has some pretty neat functionalities, too.
For starters, faxes can be tagged, which becomes particularly helpful when you need to quickly find a particular message with the online fax manager’s search bar. In addition to that there is the option to change the resolution of outbound faxes, meaning users can decide whether they want the transmission to be faster or in better quality. MetroFax also sports a handy mobile app, as well as a more advanced desktop program that provides such extras as customizable cover pages and digital signatures.
However, it’s MetroFax’s value for money that really takes the cake. For starters, each MetroFax plan comes with all available features, a 30-day money-back guarantee and – depending on the chosen subscription – up to 2,500 free pages each month. If that’s not convincing enough, then you can become a MetroFax user for just $6.63 a month.
RingCentral is mostly known as a VoIP provider, but it has nothing to be ashamed of when it comes to its online faxing service either. In fact, it’s the details that really sell this service, whether that is displaying the transmission time of messages, the option to block certain fax numbers, or the compliance with HIPAA regulations.
And this is just the beginning. Composing faxes – whether with the online fax manager, the mobile app, or the desktop software – is a breeze thanks to features like the 13 customizable cover pages, the transmission scheduler, and the option to fetch attachments from various cloud services. You’ll also be satisfied to hear that no matter if you are the sender or the recipient, faxes are always delivered with the highest quality.
However, this outstanding service comes with a hefty price tag. The lowest-tier plan is $12.99 a month for a year, while the top plan – which provides up to 2,500 pages – costs a whopping $49.99 per month. However, RingCentral Fax subscriptions don’t limit any of its main features, while customers can enjoy two different money-back guarantees: a seven-day guarantee for monthly subscribers and a 30-day prorated one for those who opt for any of the annual plans.
Even if the only thing that MetroFax and RingCentral have in common is that they can send and receive faxes over the internet, then we can wholeheartedly say that no matter which service is chosen in the end you’ll be set to go with a thoroughly well-rounded online faxing solution. But before making the big decision, it’s a good idea to stop for a moment and think because, as always, the devil lies in the smaller details that these two services bring to the mix. As such, those that are looking for a cheap, basic service should opt for MetroFax, as it provides everything related to online faxing for one of the best prices on the market. However, if you want something more complete from such a solution, whether that be the stellar quality of faxes, a simple and straightforward faxing manager, or the convenience of its extra features, then RingCentral Fax is the service to go for.