It may seem remarkable that faxes still exist in today’s technological age – for most people the fax machine is a thing of the past just like cassettes and videotapes. However, in the business world fax lives on and many companies have helped bring it into the 21st century. Two such examples are MetroFax and SRFax, which aim to get you set up with a fax number (or port your existing one over) so that you won’t even need a physical fax machine anymore. On the surface, there isn’t much to set them apart as they will both fulfill your faxing needs expertly. However, they each go about it in different ways. While MetroFax aims for convenience, SRFax focuses on security. Each contains features the other lacks, so it’s better to take a closer look at what both have to offer.
|Free Trial||Free Trial||Free Trial|
|Microsoft Outlook Integration||Contact list|
|Fax Machine Support|
|Desktop Software||MetroFax Messenger|
|Fax Numbers and Additional Fees|
|Cancellation Fee||($40 if ported out)|
|Setup, Activation Fee||Free|
|Money Back Guarantee||n/a||n/a|
|Available Payment Methods|
Now owned by j2 Global – a company that knows all about the online faxing industry – MetroFax gets all the basics right and at a great price too. The California-based service has been helping people with all their faxing needs since 1997, offering customers an easy-to-use system that comes with unlimited lifetime storage. MetroFax also has apps for Android and iOS that mean you’ll be able to send faxes from anywhere in the world on the go. There’s also MetroFax Messenger, a Windows program that gives you even more options for how to send your faxes. On top of that, MetroFax allows you to add electronic signatures and import your contacts from Microsoft Outlook.
When it comes to cost, MetroFax presents some of the best value for money for the number of free monthly fax pages on offer. Indeed, MetroFax works out cheaper than rival SRFax for anyone wanting to send more than 1,000 pages a month. Before you commit though, it’s always best to test things out first, and MetroFax offers a 30-day free trial so you can see if it’s right for you.
Canada’s entry into the online fax service market, SRFax, has been focusing on sending faxes securely since 2004. What makes SRFax stand out from the crowd is its HIPAA and PHIPA compliance that makes it a must-have for healthcare businesses looking for a fax provider. As well as offering SSL encryption, you have to option of using additional PGP encryption to ensure any sensitive information remains secure. Although SRFax doesn’t offer any mobile apps, you can take advantage of its API to integrate its faxing capabilities into an existing program. SRFax also allows you to manage multiple users with the ability to add extra numbers for each user at an extra cost – however, it doesn’t yet allow for electronic signatures.
While SRFax is more expensive than MetroFax in some respects, it also features much cheaper packages for less serious fax users. There’s plenty to choose from too, with six regular plans, four specialist healthcare plans, and three enterprise tiers. So, no matter what you need SRFax for, there’s a solution for you. Generously, SRFax offers a 60-day free trial to help you really make the most out of the service before you commit.
As we’ve seen, online fax services can be surprisingly different with what they bring to the table, and that’s certainly the case with these two solutions. On the one hand we have the user-friendly MetroFax, with its well-designed mobile apps making it the best option for individuals or small businesses. Meanwhile, SRFax is a great big business solution for high-volume fax users looking for a secure service with plenty of options that should satisfy everyone. No matter which of the two you end up with you’ll get a reliable, well-priced online fax service allowing you to send messages any way you want.
Best Online Fax Services of 2020
|Editor's Choice 2020|
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