OneSuite can easily be called a one-stop shop for all of your business communication needs. With long-distance calling, VoIP and of course online faxing, OneSuite offers a full range of services and tools to make sure you’re always connected and available. The company isn’t fond of having you pay a fixed monthly fee for faxes you don’t end up sending anyway, and thus provides internet faxing in two pay-as-you-go formulas. If you only want to receive faxes, then OneSuite’s Fax Basic is undoubtedly one of the best options for you on the market.
We invited OneSuite’s Renee for an interview and asked him a few in-depth questions on his company and its internet faxing service.
Can you introduce yourself?
With OneSuite Fax, you can enjoy cheap Internet faxing anywhere worldwide: send PC/Mac online faxes and enjoy unlimited receiving. You can also start with 1-month subscription-free trial!
How do you make your faxing service safe and secure?
Your privacy and security are a top priority for OneSuite.com. Your fax history is stored for 90 days and only for troubleshooting purposes. Only authorized personnel are allowed access, should there be any need to investigate problems encountered with OneSuite Fax.
Are your services accessible for foreign businesses to be used as well?
Yes. Foreign users can sign up with PayPal, subscribe to a N. America fax number and start sending/receiving faxes in seconds.
Should we expect a OneSuite fax iPhone and/or Android app in the future?
Yes. This is definitely in our product roadmap.
How is your internet fax service integrated with your other communication services such as your VoIP service?
You can get a toll-free fax number by combining OneSuite Forwarding and Fax services. Here’s how:
When you subscribe to OneSuite Fax service, the available numbers consist of local numbers. Please first select a local number. Then, please subscribe to a OneSuite Forwarding toll-free number, and enter your OneSutie Fax number as your forwarding destination number. Then, your toll-free number will route all the incoming faxes to your OneSuite Fax number, and you will receive all faxes in your email account. There are no charges to your OneSuite account for inbound fax. – OneSuite’s fax FAQ
Why should our visitors use OneSuite and not one of your competitors?
Instead of selling “plans”, OneSuite has a different approach as pay-as-you-go. With a monthly fee of as little as $2.95/mo, customers can get unlimited incoming fax for free, and outgoing fax starting from $0.018/per page ($0.025 from US # to US#). We also offer a 30 day free trial and 24/7 customer service. If customers only need to receive faxes, they can sign up for OneSuite Fax Basic for only $1.00/mo, no other fees will be charged. With all that being said, our offering is very competitive with, for example, MetroFax’s plan, $7.95/mo for 500 pages in total.
OneSuite does not offer discounts on annual contracts since we do not offer any type of contracts actually. And that means customers will have the freedom to unsubscribe the service anytime they want, no question asked, no fee charged. Our customers don’t really need to commit to a “plan”, they don’t need to waste money on fax pages they do not send.
What other SaaS apps do you use at OneSuite?
OneSuite offers VoIP (iPhone/iPad/Android) and Mobile dialer (iPhone/Android/Blackberry) apps for cheap international calling from anywhere in the world with just one touch.
Our thanks go to the OneSuite team for doing this interview with us!