Let us answer the question with another question: have you ever cursed over a fax machine that ran out of ink or paper? Have you had to wait impatiently to have your message sent just because someone from the office occupied the only available fax line? Or have you sent or received a fax that ended up being illegible due to poor quality? If any of the answers to these are ‘yes’, then you shouldn’t be surprised to know that online faxing wins over traditional faxing methods with a KO when it comes to overall reliability.
Why Online Faxing Is Reliable
Always Up and Running
When a traditional phone line – through which faxes are transmitted – is unavailable for one reason or another, there is nothing that can be done aside from waiting patiently for things to get resolved.
Online faxing services, however, have a 99%-100% uptime thanks to the fact that they don’t rely solely on just simple internet cables, but on Wi-Fi and mobile internet as well. This means that unless every method of accessing the internet is down or the ISP is failing to provide its service, the online faxing manager can be accessed at anytime from anywhere with ease.
Having the right hardware is crucial for faxing, especially where the traditional approach is concerned. However, the fax machine has to be in top shape, because the moment it cannot be used for some reason – whether that’s a hardware malfunction, the lack of ink and paper or simply the line being occupied at that point in time – there is no way that messages can be transmitted properly.
Online faxing, on the other hand, eliminates this problem by removing fax machines from the equation and reduces the necessary equipment to just a computer or smart device that is connected to the internet, through which the online fax manager can be found. But what this really means is that, if the device is down, it can be replaced by another device that is capable of accessing the online faxing account and work can continue undisturbed.
Thankfully online faxing services provide a similar means of confirming or denying the successful transmission of a sent fax just as old fax machines did. However, they do so in a much more intelligent manner: firstly, the message is sent automatically to the online faxing manager and to the email addresses of any users of the account. Secondly, since the confirmation also appears as an email message, there is no need to waste ink and paper. And lastly, since the confirmation doesn’t need to be printed, risks of losing it, unwanted parties gaining access to it, or it getting damaged by accident are reduced to zero.
Even though nobody questions the authenticity of faxes sent over copper wires, the same rules apply to online faxing as well. In simpler words, any document attached to an online fax message should be considered an authentic copy, especially in cases where a digital signature is also involved.
Additionally, the fact that these documents are sent from a password-protected online account makes most online faxing services HIPAA-compliant. This means that these services are confirmed to be hack-proof and, therefore, can transmit documents containing confidential data as well.
Best Online Fax Services of 2021
|Editor's Choice 2021|