When it comes to selecting the right online faxing service there are plenty of solutions to choose from. There are options to go with free online services, to add faxing as an extra to your VoIP plan or simply choose to pay for a standalone online fax service.
This becomes a little harder when comparing eFax and MetroFax. Both services come from the same company j2 Global, while the former is considered to be the flagship product of the company. How can you choose, then, when comparing eFax with its sibling, MetroFax? Well, there are differences still, so it’s better to rephrase the question a bit: would you rather opt for extra, business-grade features or would you prefer cost-friendly prices?
|Free Trial||Free Trial||Free Trial|
|Microsoft Outlook Integration||Contact list (eFax Messenger)||Contact list|
|Fax Machine Support|
|Desktop Software||eFax Messenger||MetroFax Messenger|
|Fax Numbers and Additional Fees|
|Cancellation Fee||($40 if ported out)||($40 if ported out)|
|Setup, Activation Fee||Free|
|Money Back Guarantee||30 days||n/a|
|Available Payment Methods|
|Headquarters||California, U.S.||Washington, U.S.|
|Languages||EN, ES, FR, IT, DE, BR||EN|
Although all of j2 Global faxing solutions are eerily similar to one another – down to each tool having a similar set of features – eFax is without doubt the preferred service of the company for various reasons.
One such example is the fact that it’s the only j2 service that serves as a cloud storage for uploaded documents – which is a huge asset considering that this storage is also unlimited. Additionally, the option to upload documents to the fax manager is heavily intertwined with another feature exclusive to eFax, namely electronic signatures. The last difference between eFax and its j2 siblings is its large file sharing service that is included as a handy and, most importantly, free of charge extra with all eFax subscriptions.
Where value for money is concerned, eFax is a bit of a mixed bag: although none of the two pricing plans provide more than 200 inbound and 200 outbound fax pages for free, all subscribers can enjoy unlimited lifetime storage and a 30-day risk free trial for as low as $14.13 per month.
Despite being a carbon copy of eFax, MetroFax is a prime example of how to effectively perform a merger while also keeping some of the merged company’s unique aspects and remaining profitable.
For starters, the simple and straightforward online portal serves as an unlimited storage for incoming faxes, all of which can be further organized either by tagging or putting them into custom folders. With these features on board, searching for a specific fax becomes child’s play, especially when using the convenient search bar.
As for outbound faxes, virtually any type of file is accepted as an attachment, while one message can be sent to 50 people at the same time. Additionally there is the option to send faxes from a connected email account, but if that’s not enough then there is also an advanced desktop faxing solution, MetroFax Messenger, and a simple iOS and Android app with cloud storage app integration.
What truly makes MetroFax stand out, however, is its prices: even the smallest plan – available from $6.63 per month – provides 500 free fax pages, and yet with the top plan you have access to 2,500 free pages each month. And to make the deal even sweeter, all plans come with a 30-day money back guarantee.
Honestly, we wouldn’t want to be in your shoes when it comes to deciding which service is better for your needs: in fact, it’s like asking whether you prefer the right shoe or the left one. However, before making the choice, it’s best to ask yourself: ‘How badly do I need certain additional features?’
If the answer to this is that, yes, you do need those extras, then simply go for eFax. The fact that it provides unlimited storage for both incoming faxes and uploaded documents, has the option to add electronic signatures and allows for large file sharing all make eFax a true powerhouse for not just individuals, but for businesses as well.
But if you prefer a much simpler online faxing service that can be easily managed from a computer, a smartphone or a web browser that comes in at less than $7 a month then MetroFax is the choice for you.